Maintenance is seldom recognized as a key aspect of plant operations in China – how many articles have you read on the subject? Trendy topics such as Green Technologies or Lean Manufacturing are almost never seen in relation to maintenance, which however plays a critical role in their successful implementation.

Maybe you already contacted our support team and had the pleasure to be served by Mirley, Sophia, Sunny or more recently Peter, who joined the team few months ago. But how much do the readers of “Maintenance in China” know about the daily life of our Customer Support team?

From time to time, we come across customers who have read market surveys from very famous market analysts, usually American companies such as the Gartner Group, ARC Advisory Group and the likes.

Coswin 8i was released earlier this year by Siveco Group, a major update of Siveco’s historical product Coswin, a plant maintenance solution famed for its user-friendliness and flexibility.

This article compares Siveco (and the bluebee® facility management solution) to the various types of vendors active in the Chinese market. With the development of the Chinese property market, more and more local Property Management companies turn to information technology as a tool to improve service quality and to reduce cost. The selection of a software supplier often proves more challenging than expected, as different categories of vendors promote radically different approaches.

When we started this company in 2004, coming from an infrastructures and utilities background, we would not have imagined applying our know-how and technology to retail stores! After all, a retail store is technically much less complex than a plant, represents a much smaller investment and technical failure certainly has less impact…This article will simply look into recent stories featuring our experience with retailers and try to show their relevance to other industries, more particularly to industrial plants.