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Calling for partners in Asia and the World!

In the past few years, Siveco China has grown considerably and has achieved significant successes outside of the Chinese borders. As part of its Value Added Partner Program (VAPP), the company is launching a new initiative, reaching out to new partners, primarily in Asia but also other parts of the world where such partnership would make sense. This article is our “call for partners”, written in an informal manner as a letter to potential partners with CMMS/EAM implementation background.

 

Dear Partner,

 

We are currently expanding our partner network in Asia. Our company Siveco is Europe’s largest CMMS supplier and the largest maintenance engineering firm in China. Our Asia headquarters is based in Shanghai, China, and we have projects in Singapore, Malaysia, Indonesia, Brunei and of course China – but also as far as Sudan (Africa).

 


Map of customers in Southeast Asia

 

To be very straightforward: we are looking for people or companies who are currently doing CMMS/EAM business in the various countries and industries of the region. We expect partners to bring well-qualified business opportunities, to be able to conduct the sales with our support, and to involve in the delivery at least as local coordinator (but possibly as main implementer with our support).

 

A bit more background:

 

–  We are the largest independent CMMS player in the world (i.e. after MRO, Datastream, Mincom, Indus were acquired). Siveco companies generated around 80 MEuros revenue in 2011. As a comparison, the second largest CMMS provider (another French company, that happens to be related to Siveco) is around 8 MEuros revenue, ten times less. The third largest is around 5 MEuros.

 

–  Advanced CMMS solutions, 100% web (not just for Job Request) with native mobile solutions (not a poorly developed add-on) on Windows Mobile and Android.

 

–  More than 600 customer sites in the Asian region (most of them in China).

 

–  Maintenance engineering/consulting capability – we are not just a software vendor, we know maintenance.

 

–  40 people located in Shanghai, 32 of them are engineers (consulting, technical, R&D, support), a mix of Chinese and Westerners. All speak fluent English and Chinese, all are used to deal with international clients, 9 of them have extensive international experience (outside of China).

 

–  R&D unit in China (web and mobility), ensuring real technical support in Asia by Asians no problem with slow reaction time, long holidays, huge cultural gaps, absurd service rates for special support).

 

Our Summer 2012 newsletter has more background stories about Siveco.

 

Why work with us:

 

–  Better commercial and technical support. Compared to large IT players, who tend to be unfocused, arrogant and who do not really understand maintenance. Compared to small CMMS providers, who may be friendly and cheap, but also lack vision, stability, capability.

 

–  A stable, long-term, financially viable, partner. We have been in business since 1986, we are still in business today, we invest heavily in R&D (since 2008 in China) especially in modern technologies (mobility for technicians as the main driver – we believe the CMMS of grandpa, invented 30 years ago, with its paper work orders, will soon be dead).

 

–  Unlike suppliers which barely update their website, to the point you may wonder whether they are bankrupt yet, we are active in marketing, see our website www.sivecochina.com and our monthly newsletter (yes, every month, 12 solid pages of news and articles) http://www.sivecochina.com/en/maintenance-in-china/. We also run regular events – see in related website sections. We keep engaging with customers and partners, our marketing program brings visibility to us all – it helps partners in their business development efforts.

 

–  Modern CMMS solutions: 100% web-based (no Citrix, no fake web solutions with only Job Requests) for many years already (our China team, setup in 2004, has never known the non-web versions)… and mobility (Windows Mobile and Android, tablet and mobile solutions) – mobility not as an optional add-on that we hope never to sell, but as a real driver to our business – a Chinese FM companies in Shenzhen has already deployed 500 mobile users (see the movie here– it’s in Chinese but the pictures speak for themselves), retail Carrefour in China has deployed close to 100, typical plant is using 5-10 devices. Those large customers use our system at headquarters on a giant touch-screen – glamorous high-tech!

 

–  Strong regional support from China, yet no direct presence in your country – which means we won’t disturb you too much.

 

–  Our team and management have an in-depth understanding of business in Asia. Our General Manager, Bruno Lhopiteau, a maintenance expert with a solid Asian experience, has worked on CMMS projects all over the region, in almost every country, in the past 15 years. For about him, is Linkedin profile: http://cn.linkedin.com/in/brunolhopiteau

 

Some of our customers in the region:

 

–  Changcheng Property Group (again, the video is here). They manage 30 millions sqm of residential and commercial properties all over China, 1000+ web users, 500+ mobile users, giant touch-screen at national head office, web browsers everywhere, Windows Mobile PDAs. Direct savings calculated (by them) at 30M RMB/year.

 

–  Carrefour China, retailer with over 200 large supermarkets all over China, use our solutions for Risk Prevention i.e. all critical systems like fire safety, elevators/escalators, food safety etc. Giant touchscreen at group level in Shanghai, users in every store and 5 regional headquarters, PDAs for technicians and Android tablets for managers.

 

–  SinoFrench Water company, a joint venture of GDF Suez of France, the world largest private utility, and New World group of HK. Manage municipal water utilities in around 30 different cities in China

 

–  Singapore MRT Northeast Line and two LRT lines managed by SBS Transit. Project delivered in the late 90s (our GM was personally involved), under support by Siveco Shanghai. Extensive integration with various SCADA systems, over 500 users, continuous operation since the lines started (100% uptime for the CMMS).

 

–  The RPII gas turbine power plant in Sabah, Malaysia. CMMS for a new-built power plant – we built up the system and its database, in cooperation with DCS supplier ABB and construction company CNEEC. All from China, with a configuration phase in Shanghai and delivery onsite, a very cost-efficient model pioneered by Siveco. We have extensive experience delivering systems during the construction phase, combined with maintenance engineering services (we can build up the entire plant structure and maintenance plans).

 

–  We also work with smaller customers, typically manufacturing plants, just to name of few well-known brand names: Alstom, ArjoWiggins, Arkema, Brose, Danfoss, IKEA, International Paper, Kerneos, Nokia, Saint-Gobain, Sogefi, ZF, etc.

 

–  We may be based in China, but, again, we have experience overseas, read this http://www.sivecochina.com/en/company/oversea-projects/project-experience/

 

Our customers are not the typical CMMS implementations, which takes years to take off and deliver unclear ROI. Our projects are ROI-driven and produce results fast. Our customers make excellent references and are willing to speak for us, hence the large number of case studies: https://newsletter.bluebeecloud.com/en/category/customer-story/ (there are 3 or 4 pages of stories, click “older” at the bottom for the next page!)

 

What now?

 

–  You think this may be of interest?

 

–  You have prospects on hand and want to give us a try?

 

–  You have projects for which our solutions may be a good match?

 

–  You want to know more and explore?

 

Just contact our VAPP (Value Added Partner Program) team at vapp@sivecochina.com.

 


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