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2020 Customer Satisfaction Survey Report

Posted on 2021-03-3

2020 Customer Satisfaction Survey Report

In this month’s newsletter, we are pleased to share the results of our 2020 customer satisfaction survey, which focuses on Support and Product for customers under support. The purpose of the survey is to strengthen our relationship with customers, identify their long-term needs and constantly improve our products and customer services.

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Siveco clients share experience at the 2020 customer event in Kunshan

Posted on 2020-12-3

Siveco clients share experience at the 2020 customer event in Kunshan

On November 13, Siveco hosted clients at the site of customer Smart Factory Kunshan (Jiangsu province) for its 2020 customer sharing event.

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A flurry of activity aimed at promoting good asset management practices

Posted on 2020-12-3

A flurry of activity aimed at promoting good asset management practices

As part of its COVID-19 crisis plan, announced in February 2020, Siveco has increased its investment in the Chinese market. The company made the strategic decision to provide extra funding not only for R&D but also for marketing activities.

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Keep going

Posted on 2020-09-23

Keep going

Historically (and Siveco already has 35 years of history, 16 of which in China), economic crises are favorable to the growth of maintenance-related business, as many companies will focus on optimizing existing assets. It is too early to tell, but we indeed see encouraging signs, such as a marked increase in the number of incoming enquiries to our marketing, both for China and overseas market (Southeast Asia and Africa).

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Siveco & LLVISION jointly release bluebee® for smart glasses with embedded remote support

Posted on 2020-09-23

Siveco & LLVISION jointly release bluebee® for smart glasses with embedded remote support

In 2017, Siveco started working with smart glasses supplier LLVISION at the bluebee® lab in Shanghai, aiming to develop wearable solutions that would make use of the glasses true ergonomic design and edge computing capability, for Operation & Maintenance purposes. This led in early 2019 to the first release of bluebee® for smart glasses, a standard plug-in for the bluebee® maintenance and inspection app, already widely used among Siveco customers. The functionalities are automatically enabled when the mobile phone detects the presence of...

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Siveco more committed than ever to Smart Maintenance in China: feedback from SMC2020

Posted on 2020-09-23

Siveco more committed than ever to Smart Maintenance in China: feedback from SMC2020

The Smart Maintenance Conference 2020 (SMC2020) was held in Shanghai on September 2-3, attracting a large numbers of industry professionals and experts to share their perspectives on developing trends and latest technologies. As the event, initially planned in February 2020, was postponed due to the COVID-19 crisis, many vendors and suppliers had chosen not to join or to reduce their participation. On the contrary, Siveco decided to prove its continuing commitment to China’s maintenance community with a particularly strong showing at...

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