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2020 Customer Satisfaction Survey Report

Posted on 2021-03-3

2020 Customer Satisfaction Survey Report

In this month’s newsletter, we are pleased to share the results of our 2020 customer satisfaction survey, which focuses on Support and Product for customers under support. The purpose of the survey is to strengthen our relationship with customers, identify their long-term needs and constantly improve our products and customer services.

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Committed to China and the Belt & Road

Posted on 2020-12-3

Committed to China and the Belt & Road

It was my great honor to conclude this year’s Siveco China customer event in Kunshan on November 13. In true Siveco fashion, we let our customers speak at the event! Many thanks to those who shared their experience, their success with our approach, which combines maintenance know-how and innovative tech.

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A flurry of activity aimed at promoting good asset management practices

Posted on 2020-12-3

A flurry of activity aimed at promoting good asset management practices

As part of its COVID-19 crisis plan, announced in February 2020, Siveco has increased its investment in the Chinese market. The company made the strategic decision to provide extra funding not only for R&D but also for marketing activities.

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How to measure the success of a CMMS implementation

Posted on 2020-10-27

How to measure the success of a CMMS implementation

It is often said that maintenance digitalization projects have a very low success rate. Often managed by IT, most CMMS or EAM projects result in systems that maybe work from a technical standpoint (users can login and access the various functions) but cannot be used in practice (data not accurate, no useful reports, inconvenient user interfaces). Obviously such system does not help the company achieve any industrial improvement.

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Oil storage achieves continuous maintenance improvement with Siveco

Posted on 2020-09-23

Oil storage achieves continuous maintenance improvement with Siveco

The Smart O&M project implemented by Siveco for Nangang petroleum storage has entered its fifth year of operation. Making full use of the maintenance management system put in place before startup, the maintenance team of Nangang terminal insists on the maintenance summary meeting at the end of each month and analyzes the work situation of the month by using the standard report defined by Siveco. Multiple data indicators, including: work order completion ratio, top five failure causes, and top five repair measures, etc. have become the...

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Welcome to the bluebee® club!

Posted on 2020-09-23

Welcome to the bluebee® club!

As the COVID-19 crisis has already lasted over 9 months, although there are signs of economic recovery in China, many companies have been severely impacted in particular SMEs. Maintenance improvement is becoming a priority again (our marketing hotline is receiving more calls than ever before) but expensive 4.0 budgets are getting cut. To meet the immediate needs of SME clients, Siveco has repackaged our proven solutions and services under the new “bluebee® club” concept.

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