2019 Customer Satisfaction Survey Report
In this month’s newsletter, we are pleased to share the results of our 2019 customer satisfaction survey, which focuses on Support and Product for customers under support. The purpose of the survey is to strengthen our relationship with clients and constantly improve our products and services.
read moreSiveco clients share experience at the firm’s 15th anniversary seminar
On November 21, Siveco hosted VIP clients at the prestigious Hellas House in Shanghai to celebrate the firm’s 15-year anniversary. Our key clients and selected partners were invited to attend this seminar featuring presentations by various customers, followed by a friendly dinner party by the pool.
read moreAluminate cement group improves maintenance management at its oldest plant with CMMS
Kerneos (China) Aluminate Technologies Co. Ltd, operates three special aluminate cement plants in Tianjin, Zhengzhou and Guiyang. Kerneos management team proposed the forward-looking plan to establish a maintenance information system to control all maintenance activities.
read more2017 Customer Satisfaction Survey Report
In this month’s newsletter, we are pleased to share the results of our 2017 customer satisfaction survey, with positive feedback overall and interesting trends. This year’s survey report coincides with Siveco upgrading its certification to ISO 9001:2015.
read moreNanchang Shuanggang Water Supply Company Limited achieves paperless maintenance with Coswin and bluebee®
Unlike traditional CMMS, this project is dominated by the use of the bluebee® mobile solution. In the initial stage, the General Manager of Nanchang Shuanggang Water Supply emphasized that he hoped to abandon the traditional maintenance management model.
read moreTraining on optimizing Coswin usage
On May 12th, Siveco China organized a free training for customers under enhanced maintenance support. Customer Service Manager Sunny Wang conducted this session, which three companies attended.
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