2019 Customer Satisfaction Survey Report
In this month’s newsletter, we are pleased to share the results of our 2019 customer satisfaction survey, which focuses on Support and Product for customers under support. The purpose of the survey is to strengthen our relationship with clients and constantly improve our products and services.
read moreSuccessful CMMS projects with support from the bluehoney online course on maintenance management
Based on the experience of our founders in Asia, Siveco China was created in 2004 around the idea of combining maintenance consulting services and Smart O&M solutions, in order to ensure success, which is: tangible results from the project and continuous improvement in O&M. Indeed O&M staff often lack exposure to maintenance methodologies or have only a theoretical knowledge of them.
read moreAnother industrial disaster, another wake-up call for maintenance
An explosion ripped through Chenjiagang Chemical Park in Yancheng, Jiangsu province on March 21, which killed 78 people and seriously injured 79. A few months before, at 0:41 on November 28, 2018, an explosion occurred near Shenghua Chemical in Zhangjiakou City, Hebei Province: 23 were killed and another 22 injured.
read moreAchieving Better Risk Prevention in Chinese Terminals
LBC Shanghai Shipping is making tangible progress towards better risk prevention with the use of a specialised risk prevention management system. In recent years, accidents in storage terminals have made headlines in China, prompting local authorities to strengthen regulations and to very significantly step up law enforcement.
read moreSiveco assists Arkema Changshu in CMMS data collection best practices
In the petrochemical industry, the choice of IT applications is often dictated by corporate decisions, deployed globally. Arkema had initially selected an American maintenance system in its Shanghai and Changshu plants. As the company was struggling to successfully implement the software, Siveco provided maintenance consulting services. Siveco ran a similar project in Arkema Hydrogen Peroxide plant in Shanghai.
read more2017 Customer Satisfaction Survey Report
In this month’s newsletter, we are pleased to share the results of our 2017 customer satisfaction survey, with positive feedback overall and interesting trends. This year’s survey report coincides with Siveco upgrading its certification to ISO 9001:2015.
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