The Retail issue
This month newsletter is focused on retail, drawing on our experience in this market in China and abroad. Ten years ago, when I started this company, coming from an infrastructures and utilities background, I would not have imagined applying our know-how and technology to retail stores! It however happened, first with Auchan, Ikea, B&Q, much later with Carrefour, Sephora. Even more surprising, we found that the advanced technological solutions we designed for retailers could also apply to industrial customers.
read moreLearning from retailers
When we started this company in 2004, coming from an infrastructures and utilities background, we would not have imagined applying our know-how and technology to retail stores! After all, a retail store is technically much less complex than a plant, represents a much smaller investment and technical failure certainly has less impact…This article will simply look into recent stories featuring our experience with retailers and try to show their relevance to other industries, more particularly to industrial plants.
read morebluebee® for retail, with POS integration
Retailers may have defined their “best practice” in terms of Facilities Management (FM) or Risk Prevention (RP), but how do they ensure this best practices is actually applied to all the stores? Traditional paper-based processes, relying on procedures, coaching, auditing, etc. often do not work in China. In a large organization, they also represent an enormous administrative burden.
read moreRisk Prevention, key to sustainable retail success at Carrefour China
Over the past 40 years, the Carrefour group has grown to become one of the world’s leading distribution groups.
read moreOf maintenance as risk management
While this article may be considered a follow-up on last month’s editorial on fire safety, it is clear that risk prevention has become a recurring theme at the conferences we attend, as well as during our customers meetings.
read moreThe potential for improvement in FM
While maintenance and facility management expenditures tend to be considered low in China (cheap labor, locally-made spare parts, cut-throat competition between contractors), studies and experience show that companies’ top executives still focus on reducing them. Outsourcing decisions are, for example, usually motivated by an immediate reduction in maintenance spending.
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